Top telehealth companies compared for 2025

Telehealth is a simple way to get care from home. In 2025, many platforms offer virtual visits for health needs. This guide compares the top telehealth companies based on their services, focus areas, and user feedback.

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What is telehealth service?

Also called telemedicine, a telehealth service allows you to see a licensed healthcare provider online without visiting an office in person. You can access telehealth services online using your smartphone, tablet, or computer.

Telehealth services let you safely send messages to your healthcare provider and speak to your provider either using video or over the phone. You can also track your healthcare information with technology, so you can share information with your primary care provider if needed.

What are the important differences between telehealth and in-person care?

There are many important differences between telehealth and in-person care, including:

• Access. One of the biggest differences is that telehealth gives people more access to healthcare because they can visit healthcare providers from the comfort of their own homes. In-person care can be difficult to access for many people, particularly people who live far away or have difficulty getting to a hospital or healthcare facility.
• Scheduling. Another important difference is that telehealth usually provides more flexible scheduling than in-person care does.
• Costs. Telehealth is often a more cost-effective option for many people. It decreases travel costs and tends to reduce overall healthcare expenses. In-person care is usually more expensive when it comes to in-person medical services, facility fees, and travel.

Which telehealth company is best?

Klarity Health is one of the best telehealth companies out there. The company is available in all 50 states. While it doesn’t accept health insurance plans, you can get free consultations with some telehealth providers.

Find a telehealth provider on Klarity Health in as little as 24 hours. Find telehealth care for your specific needs and situation, whether you have trouble sleeping, you want to lose weight, or you need mental health treatment for anxiety, depression, or ADHD.

Klarity Health provides more than 500 telehealth specialties and over 500 healthcare providers. The telehealth company has also served more than 80,000 people and facilitated over 500,000 telehealth visits.

Top 10 telehealth companies

Here are the top 10 telehealth companies, as well as their benefits and drawbacks:

Klarity Health

Klarity Health is a national healthcare marketplace platform that pairs people with licensed and board-certified healthcare providers. These healthcare providers specialize in mental health services, weight loss treatment, therapy, primary and preventative healthcare,and more. Klarity Health offers flexible and personalized telehealth care with consultations that cost as little as $0. You can find a healthcare provider on Klarity Health in as little as 24 hours.*

Pros

• Health savings account (HSA)/flexible spending account (FSA) eligible
• Offers provider messaging 24 x 7 
• Healthcare providers can prescribe you medication, including controlled substances if medically appropriate
• You can usually find same-day appointments
• You’re able to filter healthcare providers by specialty, price, and more
• Operates in all 50 states
• Accepting various insurances

Cons

• Healthcare services can be unavailable in some states
• In-person visits can be necessary for some medications

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Teladoc

Teladoc is a comprehensive telehealth company that offers primary care, psychiatric, and mental health services. The company provides next-day or same-day availability in many states. It’s available nationally and covered by most commercial health insurance plans. Teladoc also makes it simple to quickly find and see a healthcare provider. The platform’s overall design and intake process are excellent.

Pros

• Video and phone options
• A comprehensive platform that’s designed to treat specific symptoms and concerns
• Multiple healthcare providers to choose from
• Next-day or same-day appointment availability
• Most major health insurance plans are accepted

Cons

• Medication management is limited
• Not a suitable option for severe mental health cases or disorders
• There are no options to message your healthcare provider between appointments
• The out-of-pocket costs are expensive

Sesame Care

Sesame Care is a telehealth marketplace that connects people with specialists, nurse practitioners, and primary care doctors for both telehealth care and in-person care. The healthcare company is available in all 50 states, but the telehealth provider availability depends on your location. Sesame Care doesn’t accept any health insurance plans, so it’s meant for uninsured people or people with high-deductible health insurance plans. The telehealth costs vary, depending on the specific service and provider.

Pros

• Accepts FSA and HSA payments
• Provides cash discounts through the Sesame Plus program
• It’s easy to switch to a new healthcare provider
• You can filter healthcare providers by reviews, availability, language, gender, and price

Cons

• The website can sometimes be glitchy and difficult to use
• Healthcare provider availability varies, depending on your state or location
• The costs vary, depending on the service or provider
• Providers can’t prescribe any controlled substances
• Doesn’t accept any health insurance plans

PlushCare

PlushCare is a telehealth platform that provides same-day appointments for mental health care, urgent care, and primary care. The telehealth company accepts many of the major health insurance plans. You can also opt to sign up for the company’s monthly membership for $19.99 per month or $99 for an annual plan, and the membership’s first month is free. Telehealth services are available in all 50 states, which makes it easy to access telehealth no matter where you are.

Pros

• Accepts many commercial health insurance plans
• You can select your healthcare provider based on your particular preferences and situation
• There are short wait times to meet with healthcare providers

Cons

• There are a limited number of healthcare providers available
• You need to sign up for a monthly membership if you want to get all the telehealth services provided

MDLive

MDLive is a telehealth platform for online mental health and medical care. You can usually speak to a medical healthcare provider within an hour of signing up for the platform for any medical issues or concerns you have. The company also offers both psychiatry and therapy services to adults and children 10 years and older. For psychiatric care or psychotherapy, you might need to wait about a week. MDLive accepts most major health insurance plans.

Pros

• You can choose between live video or phone appointments
• Accepts many of the major health insurance plans
• You can schedule appointments in as little as 24 hours or less
• Provides many healthcare services, including medical visits, therapy, and psychiatry

Cons

• There are no bundles or discounts available for psychiatry and therapy services
• There are no options to text your healthcare provider
• Therapy and psychiatry aren’t available to kids under 10 years of age

Amwell

Amwell is a telehealth platform that provides online healthcare services through live video. The company accepts many of the major health insurance plans, and the platform is very easy and intuitive to use. There are many services available on the platform, including cognitive behavioral therapy, chronic care management, nutrition counseling, and women’s health services. You can also typically find a healthcare provider in as little as 24 hours.

Pros

• Menopause, prenatal, and postpartum counseling is available on the platform
• You can pay for each appointment if needed
• Therapy is available for children who are at least 10 years of age
• You can choose your own healthcare provider from a directory of providers
• Psychiatric medications and therapy are available

Cons

• There’s no discount or bundle for participating in more than 1 service on the platform
• The company doesn’t automatically match a healthcare provider for you
• You can’t text your healthcare providers
• Psychiatry is only available for people who are at least 18 years of age

Doctor On Demand

Doctor on Demand is a telehealth company that offers primary care doctors, urgent care providers, psychiatrists, and therapists, all in one app or platform. You can also find healthcare providers with either next-day or same-day availability. The platform is available in all 50 states, and it accepts many of the major health insurance plans. Unfortunately, Doctor on Demand has high costs, with medical visits starting at $99 without health insurance. There’s also no way to message your healthcare provider between appointments.

Pros

• The company accepts some commercial health insurance plans
• The Doctor on Demand mobile app is simple and intuitive to use
• There are usually next-day appointments available
• The company is available in all 50 states

Cons

• There is a strict time limit for therapy sessions
• The customer service experience is poor
• Expensive, particularly for ongoing medical or mental health care
• No option to message your healthcare provider between sessions

Hims & Hers

Hims & Hers is a telehealth company that’s divided into two platforms: Hims for men’s health services and Hers for women’s health services. The company provides an affordable, easy, and convenient way to get medications if medically appropriate. Hims & Hers does lack the face-to-face communication with healthcare providers that many other telehealth companies offer through phone or video. It’s a good option for people who are already on a preferred medication or people who can’t access healthcare on other telehealth platforms.

Pros

• It’s available in all 50 states
• Offers provider messaging 24 hours per day, 7 days a week
• You can have your medications delivered to your home for no additional fee
• There are few barriers to receiving your medication
• Affordable cash-pay

Cons

• Doesn’t offer therapy services
• Doesn’t accept any health insurance plans
• There are no formal follow-up appointments
• There’s not much oversight of medication prescription services

LiveHealth Online

LiveHealth Online is a telehealth platform that offers psychiatry, therapy, and urgent care services in all 50 states. Psychiatry services are available for adults aged 18 and up, while therapy is available for adults and children aged 10 years and older. LiveHealth Online accepts some health insurance plans, including Anthem Blue Cross Blue Shield, Anthem Blue Cross, Blue Cross Blue Shield of Georgia, Empire Blue Cross, and Empire Blue Cross Blue Shield.

Pros

• Accepts some health insurance plans
• Lower cash-pay costs
• The mobile app is free, easy, and intuitive to use
• There is flexible scheduling available, including weekend sessions
• You can pay for each session individually
• There are no subscription fees

Cons

• There’s no couples therapy available
• LiveHealth Online providers aren’t able to prescribe controlled substances
• The healthcare provider profiles on the platform are too short and don’t provide enough detail
• LiveHealth Online doesn’t accept many health insurance plans

American TelePhysicians

American TelePhysicians is a telehealth platform that offers many different specialty services. These services include cardiology, critical care, pulmonology, endocrinology, hospitalists, infectious diseases, nephrology, neurology, psychiatry, sleep medicine, diabetes, and rheumatology. American TelePhysicians accepts many of the major health insurance plans and is available in more than 35 states.

Pros

• Can access your patient health records and actively participate in healthcare decisions
• Can schedule virtual consultations whenever you want
• Budget-friendly and accessible option for healthcare over in-person care
• Accepts many major health insurance plans
• Available in over 35 states

Cons

• The platform is not very easy or intuitive to use
• American TelePhysicians isn’t available in all 50 states

How telehealth companies compare

How to choose telehealth companies

There are many important factors to consider when choosing a telehealth company:

• State availability. Many telehealth companies are available in all 50 states, but some of them are only available in certain states. Make sure a telehealth company is available in your state before choosing it.
• Budget. It’s also crucial to think about your budget when choosing a telehealth company. Some telehealth companies have more expensive telehealth visits than others. If you don’t have health insurance or the company you choose doesn’t accept your insurance, factor your budget in when selecting a company.
• Priority needs. Consider your priority needs and what you need to see a telehealth provider for. Some telehealth companies focus on urgent care, while others offer chronic disease management. Whether it’s weight management, mental health, or something else, think about your priority needs when choosing a company.
• Insurance. If you have health insurance, choose a telehealth company that accepts your specific health insurance. If you don’t have health insurance or don’t care about using insurance, then you can choose a company that doesn’t accept health insurance plans, such as Klarity Health. You can find a licensed healthcare provider on Klarity Health in as little as 24 hours.